System prompt
WHAT IT MEANS
The written instructions that tell the AI who it is, what to do and what not to do.
Real example
“You are Priya from ABC Finance. Be polite. Never promise a waiver.”
What’s normal
It gets rewritten many times. Small changes can noticeably change behaviour.
The India angle
It should say how to handle language choice, respectful address (ji, sir/madam) and regional tone.
Questions to ask your vendor
Can our team edit the prompt ourselves?
Is every prompt change tracked and tested?
Can we roll back a bad change?
Related terms
Companies that do this
Other terms in Thinking (LLM)
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