WHAT IT MEANS
Letting the AI look up answers from your documents, like FAQs, policy terms or product sheets, instead of guessing.
Real example
“What does my policy cover for hospitalization?” The AI reads the policy document to answer.
What’s normal
It cuts wrong answers a lot, but only works if the documents are clean and up to date.
The India angle
Documents may exist in several languages. Check that it can answer in Hindi from an English document.
Questions to ask your vendor
What document formats can you use?
How do you keep answers updated when documents change?
Can it answer in Hindi from English documents?
Related terms
Companies that do this
Other terms in Thinking (LLM)
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