›

Hearing (Speech-to-Text)

›

Custom vocabulary / keyword boosting

Custom vocabulary / keyword boosting

WHAT IT MEANS

Teaching the speech-to-text special words it should listen for, such as product names, brand names or local terms.

Real example

Making sure “Jeevan Anand” or “top-up loan” is recognized correctly.

What’s normal

It’s a quick and cheap way to improve accuracy, and good vendors support it.

The India angle

Indian product names, city names and surnames are often misheard without it.

Questions to ask your vendor

  1. Can we add our own product and brand names?

  2. How fast do changes go live?

  3. Is there an extra cost?

Was this helpful?

Other terms in Hearing (Speech-to-Text)

Supported by

InsurTech Club – The Insurance AI Community
FinTech AI Community
CU Circle – The Credit Union AI Community