Yara is an autonomous AI call center platform for enterprise customer conversations. It understands caller intent, takes action in your existing systems, and hands over to a human when needed, 24/7.
Yara: The Autonomous AI Call Center Yara is an autonomous AI call center platform built to handle enterprise customer conversations. It understands customer intent, takes the right action, and knows when to hand over to a human agent. It runs 24/7 and connects directly to existing business systems, resolving inquiries without forcing customers through traditional phone trees. Key Features Multilingual Voice Agents: Natural voice agents that understand intent and keep context in memory, even when the language changes. Multi-Agent Workflows: Routes each conversation to the right AI specialist and shares context, so callers never have to repeat themselves. System Integrations: Connects with existing telephony, CRM, and knowledge systems to look up answers, update records, and complete bookings. Human Handover and Controls: Built-in identity checks, human approval paths for critical actions, and smooth escalation to human agents. Live Observation: Live transcripts, evaluation tools, and interaction traces to monitor agent behavior and workflow outcomes. Use Cases Insurance: Handle policy inquiries, renewals, and claims intake by verifying identity and accessing policyholder information. Industry-Specific Support: Tailored call center solutions for e-commerce, fitness groups, telecommunications, debt collection, and automotive.
Orchestration & Agent Platforms
HQ COUNTRY
Dubai, United Arab Emirates
FOUNDED
2025
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