AI callbot platform that modernizes business telephone reception with natural-language conversations around the clock.
Viadialog builds ViaSpeech, an AI callbot that answers business phone lines and routes callers. It combines speech-to-text, natural language understanding, and text-to-speech so callers can state requests in their own words instead of pressing keys. The company claims ViaSpeech cuts wait times by over 40 percent and automates 80 percent of recurring calls. ViaSpeech integrates with Genesys, Avaya, Twilio, Cisco, and 3CX via API or MRCP/WebSocket, with volume-based pricing and a free demo.
Orchestration & Agent Platforms
AI callbot for telephone reception
HQ COUNTRY
France
FOUNDED
2012
DEPLOYMENT
Cloud/SaaS
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