Unpod is an Indian conversational AI platform for businesses. Its autonomous agents keep context across voice, WhatsApp, SMS, and email, and are built on an open-source conversation framework with carrier-grade telephony and speech infrastructure.
Unpod: Conversational AI Agents for Revenue and Service Teams
Unpod is an Indian conversational AI platform for businesses. It provides autonomous agents for revenue and service teams that keep context across voice, WhatsApp, SMS, and email, built on an open-source conversation framework with carrier-grade telephony and speech infrastructure.
Key Features
Agent Studio: Design, ground, and test agents, with playbooks for common industry use cases.
Developer Platform: Python and Node SDKs, a REST API, and MCP support to build, ship, and observe agents programmatically.
Telephony and Speech Infrastructure: Carrier-grade telephony, phone numbers, HD audio, STT, TTS, and fault-tolerant orchestration.
Context Engine: Memory that personalizes every interaction across channels.
Insights: Automatically track, test, and monitor agent performance.
Provider Neutral: Bring your own model and channels.
Data Residency and Compliance: Hosting in India, the US, or the EU. ISO 27001 certified and compliant with GDPR and India's DPDP Act.
Use Cases
Contact Centers: Scale inbound and outbound calling with autonomous agents.
Financial Services: Collections, payment reminders, and KYC callbacks.
Service Teams: Scheduling, support, and follow-ups in healthcare, real estate, travel, education, and logistics.