Rootle is a voice AI platform whose agents handle inbound and outbound phone calls, alongside WhatsApp, RCS, email, and chat. It serves Indian enterprises in banking, insurance, D2C, telecom, healthcare, and recruitment.
Rootle: Voice AI Platform for Indian Enterprises Rootle is an Ahmedabad, India based company operated by Rootle Voconv Private Limited. It builds a voice AI platform whose agents handle inbound and outbound phone calls, alongside WhatsApp, RCS, email, and chat channels. The company says it serves Indian enterprises in sectors such as banking, insurance, D2C, telecom, healthcare, and recruitment. Key Features Inbound and Outbound Calling: Voice agents answer support calls and place outbound calls from one platform, with goal tracking per call. Multilingual Support: The site says agents auto-detect the spoken language and support 20+ Indian regional languages. Human Transfer with Context: Calls that need human judgment go to a live agent along with the conversation context. Emotion Detection: The company says agents detect frustration, urgency, and hesitation in real time and adjust tone. Integrations: Connects with CRM, ATS, and HRMS systems to fetch caller details and log outcomes. Use Cases Customer Support: Answer inbound queries, handle ticketing, and provide after-hours support. Sales Outreach: Qualify leads and run outbound campaign calls. Payment Collection: Automated reminder and collection calls, including COD order confirmation. Recruitment: Candidate pre-screening calls, scoring, and interview scheduling.
Orchestration & Agent Platforms
HQ COUNTRY
Ahmedabad, India
FOUNDED
2023
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