Revve is a customer operations platform that puts AI agents, human agents, ticketing, and a call center in one workspace. Teams handle inbound support and run TCPA-compliant outbound campaigns across channels without scaling headcount.
Revve: AI Voice and Chat Agents for Customer Operations
Revve is a customer operations platform that brings AI agents, human agents, ticketing, and a call center into a single workspace. It lets teams handle inbound support and run TCPA-compliant outbound campaigns across multiple channels without adding headcount.
Key Features
Omnichannel Support: Voice, chat, SMS, WhatsApp, Facebook Messenger, email, Instagram, LinkedIn, and Zalo, with a unified conversation history.
Human and AI Workspace: AI agents handle routine inquiries and escalate complex cases to humans with a full conversation summary.
No-Code Configuration: Ops teams set up campaigns and workflows in plain language, with no IT support needed.
Advanced Voice Capabilities: Sub-1-second responses, regional accent support (Vietnamese, Mandarin, Bahasa, English), and voice cloning.
Enterprise-Grade Security: SOC 2 Type II, ISO 27001, and GDPR verified, with cloud or on-premise deployment.
AI Guardrails: Checks every AI response against custom rules to maintain quality and flag policy violations.
Use Cases
Customer Support: Resolve routine inquiries instantly across voice and messaging.
Outbound Campaigns: Automated calls and texts for collections, re-engagement, and follow-ups.
Sales and Lead Qualification: Respond to leads instantly to qualify, route, and follow up.
Payment Recovery: Automate outreach for overdue invoices and balances.
Pricing
An annual platform subscription, a one-time setup fee, and a fee based on unique customers reached per month. There are no per-minute or per-call charges, and failed connection attempts are not billed.