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Replicant

Replicant

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Orchestration & Agent Platforms

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Contact center automation platform that resolves common customer service calls with AI across voice and messaging channels.

Replicant automates routine customer service calls so human agents can focus on complex issues, operating 24/7 without wait times. Its platform holds natural conversations, summarizes calls, and tracks satisfaction, handle time, and upsell opportunities. It integrates with CRM and contact center systems, and customers include AAA, ADP, and DoorDash. The company raised a 78 million dollar Series B led by Stripes, bringing total funding past 110 million dollars.

STACK COVERAGE

Orchestration & Agent Platforms

Call summarization, CCaaS integrations (Genesys, Five9, NICE, Talkdesk)

DETAILS

HQ COUNTRY

United States

FOUNDED

2017

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Enterprise/Custom

COMPANY STAGE

Series B

Is this your company? To claim this listing or update its details, contact us at sunil@uniocommunity.com

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Replicant

Orchestration & Agent Platforms

Contact center automation platform that resolves common customer service calls with AI across voice and messaging channels.

Callsummarization,CCaaSintegrations(Genesys,Five9,NICE,Talkdesk)
Layer
Orchestration & Agent Platforms
Market
Global
HQ
United States
Founded
2017
Deployment
Cloud/SaaS
Pricing
Enterprise/Custom
Stage
Series B
Listed on the Unio Voice AI Stack Library

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