Human-in-the-loop layer for voice AI agents that routes approvals, data capture, and escalations over SMS and WhatsApp.
Poku Labs builds real-time human-in-the-loop orchestration for voice AI agents, adding SMS, WhatsApp, Slack, and parallel calls to live conversations. Its platform captures emails and forms mid-call, sends payment links and confirmations, and routes quote approvals or escalations to managers before the agent continues. A documented LiveCheck partnership with ID Privacy AI brings approval-in-the-loop workflows to enterprise conversational AI. Developers reserve phone numbers, place calls, and receive inbound traffic through an API and webhooks.
Orchestration & Agent Platforms
Human-in-the-loop approvals, multi-modal agent messaging (SMS/WhatsApp/Slack)
DEPLOYMENT
Cloud/SaaS
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