Arabic-first AI agent and cloud contact center software for businesses across the Middle East and North Africa.
Maqsam combines a voice AI agent with a cloud call center platform. The agent understands Arabic dialects, handles mixed-language queries and interruptions, and hands over to human agents when needed. The company says it automates more than 50% of conversations. The platform adds local numbers in hundreds of cities, IVR and call routing, call summaries, sentiment analysis, dashboards and a proprietary Arabic speech recognition model. It integrates with Intercom, Zendesk, Zoho, Salesloft and Pipedrive, offers an API suite, and has a 7-day free trial. Maqsam serves more than 2,000 organisations.
Orchestration & Agent Platforms
HQ COUNTRY
Amman, Jordan
FOUNDED
2019
Is this your company? To claim this listing or update its details, contact us at sunil@uniocommunity.com
