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HolistiCX

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AI-driven customer experience platform with multilingual voicebots and voice analytics for culturally diverse markets.

HolistiCX is the flagship product of ToumAI for AI-driven customer experience. It tailors interactions to generational preferences, emotional profiles, and cultural nuances, with multilingual voice recognition, natural conversational IVR, and churn detection. The platform aggregates data across departments to deliver actionable insights, quality control, and strategic recommendations. ToumAI operates across Morocco, Senegal, Malta, and Tunisia, and raised a 1 million euro pre-seed round led by Launch Africa Ventures.

STACK COVERAGE

Orchestration & Agent Platforms

Voice analytics, Multilingual IVR, CX platform

DETAILS

HQ COUNTRY

Morocco

FOUNDED

2020

LANGUAGES

African languages (multilingual)

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Freemium

COMPANY STAGE

Pre-seed

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HolistiCX

Orchestration & Agent Platforms

AI-driven customer experience platform with multilingual voicebots and voice analytics for culturally diverse markets.

Voiceanalytics,MultilingualIVR,CXplatform

Layer: Orchestration & Agent Platforms
Market: Global
HQ: Morocco
Founded: 2020
Deployment: Cloud/SaaS
Pricing: Freemium
Languages: African languages (multilingual)
Stage: Pre-seed

HolistiCX

HolistiCX

ABOUT

STACK COVERAGE

DETAILS

HolistiCX

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