AI customer service platform for Saudi enterprises that unifies voice, chat, and WhatsApp agents under one system.
Hams.ai builds one AI platform for customer conversations across voice, chat, and WhatsApp for enterprises in Saudi Arabia. Its agents follow business policies to execute tasks from first contact to closure, and include a built-in Agent QA Lab for quality measurement. The company claims over 100.5 million AI-automated calls and conversations with a 98 percent first-call resolution rate. It meets Saudi NCA cybersecurity requirements and holds ISO 27001, ISO 9001 and ISO 22301 certifications, with PDPL and GDPR alignment.