Hamming AI is an automated testing and production monitoring platform for voice and chat agents. It covers quality assurance from pre-launch testing to live monitoring, helping startups, banks, and healthtech companies keep their AI agents reliable.
Hamming AI: Enterprise Voice Agent Testing and Production Monitoring Hamming AI is an automated testing and production monitoring platform for voice and chat agents. It provides complete quality assurance from pre-launch testing to production monitoring, helping high-growth startups, banks, and healthtech companies ensure their AI agents perform reliably. Key Features Auto-Generated Tests: AI creates test scenarios from your agent prompt, with the first report in under 10 minutes. Load Testing at Scale: Run 1,000+ concurrent calls per minute, simulating accents, background noise, and interruptions. Production Call Replay: Turn live conversations into replayable test cases, with caller audio, ASR text, and expected intent, in one click. Metrics and Benchmarking: 50+ built-in metrics, including latency, hallucinations, sentiment, and compliance, with component-level breakdowns for STT, LLM, and TTS. DTMF and IVR Emulation: Simulate IVR trees and send DTMF tones to confirm agents can navigate legacy systems unaided. CI/CD and API Integration: Connect to GitHub Actions, Jenkins, or any pipeline via REST APIs to block bad prompts before production. Enterprise Security: SOC 2 Type II certified and HIPAA compliant, with BAA available. Use Cases Appointment Scheduling: Verify details, manage time zones, and handle calendar conflicts for AI receptionists. Drive-Thrus: Test complex orders, dietary restrictions, allergies, and rush-hour volume. Customer Support: Launch 24/7 agents that stay compliant, handle emotional conversations, and escalate appropriately. Healthcare and Clinical Trials: HIPAA-compliant patient interactions, prescription reminders, and emergency escalation. High-Volume Recruiting: Screen candidates and generate call quality reports for a fair hiring process.
Testing, Evals & Observability
HQ COUNTRY
San Francisco, United States
FOUNDED
2024
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