[ STACK LIBRARY ]

Anzzai

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Live AI assist for contact-centre agents during calls, plus scored, evidence-backed coaching after every call.

Anzzai listens to live calls and puts the right response on the agent's screen in under a second, then turns every completed call into scored, evidence-linked coaching. Includes a browser-based contact centre (ACD queues, dialing, transfers, listen/whisper/barge), sentiment analysis, quality scoring on 100% of calls and an AI receptionist. Human-led, AI-assisted.

STACK COVERAGE

Testing, Evals & Observability

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Anzzai

Testing, Evals & Observability

Live AI assist for contact-centre agents during calls, plus scored, evidence-backed coaching after every call.

Layer: Testing, Evals & Observability
Market: Global

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