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Flip

Flip

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Orchestration & Agent Platforms

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Enterprise voice AI platform that resolves customer service calls for retail, healthcare and transport.

Flip replaces IVR phone trees with conversational voice AI that resolves customer service calls end to end. Its platform understands natural speech, applies each brand's policies through a workflow engine, and executes real actions like canceling orders, processing returns and scheduling appointments. Native integrations connect Flip to Shopify, Zendesk and order management systems. The company has processed 300 million calls for 250-plus customers and raised $31 million, including a $20 million Series A from Next Coast Ventures and Ridge Ventures.

STACK COVERAGE

Orchestration & Agent Platforms

Call analytics, CRM and telephony integrations

DETAILS

HQ COUNTRY

United States

FOUNDED

2018

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Usage-based

COMPANY STAGE

Series A

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Flip

Orchestration & Agent Platforms

Enterprise voice AI platform that resolves customer service calls for retail, healthcare and transport.

Callanalytics,CRMandtelephonyintegrations
Layer
Orchestration & Agent Platforms
Market
Global
HQ
United States
Founded
2018
Deployment
Cloud/SaaS
Pricing
Usage-based
Stage
Series A
Listed on the Unio Voice AI Stack Library

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