Voice-first AI concierge that answers calls and messages and turns conversations into completed operational work.
Concierge (Concierge Opus) is an AI customer operations platform where a voice-first concierge answers a business's phone line, WhatsApp, SMS and email from one system running on the same knowledge and playbooks. It books, logs tickets, dispatches, chases and confirms, writing directly to the customer's systems of record and bringing in human staff with a live summary when needed. Prebuilt playbooks cover appointment booking, payment follow-up, service request logging and outage intake for contact centres, insurers, banks and utilities.
Orchestration & Agent Platforms
Omnichannel messaging, Playbooks & integrations
HQ COUNTRY
Nigeria
DEPLOYMENT
Cloud/SaaS
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