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Cognigy

Cognigy

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Orchestration & Agent Platforms

ABOUT

Enterprise conversational AI platform for deploying multilingual AI agents across voice and messaging channels, now part of NiCE.

Cognigy builds Cognigy.AI, a low-code platform for creating AI agents that answer questions, book services and escalate issues to human agents. The platform deploys agents across web, messaging apps and phone lines in more than 100 languages, and is used by brands such as Mercedes-Benz, Nestle, Toyota, Bosch and Lufthansa. It was founded in 2016 in Düsseldorf, Germany, and raised $100M in a Series C round in 2024. NiCE acquired Cognigy for about $955M in September 2025.

STACK COVERAGE

Orchestration & Agent Platforms

Agent copilot, Multilingual support

DETAILS

HQ COUNTRY

Germany

FOUNDED

2016

LANGUAGES

100+ languages

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Enterprise/Custom

COMPANY STAGE

Acquired

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Cognigy

Orchestration & Agent Platforms

Enterprise conversational AI platform for deploying multilingual AI agents across voice and messaging channels, now part of NiCE.

Agentcopilot,Multilingualsupport
Layer
Orchestration & Agent Platforms
Market
Global
HQ
Germany
Founded
2016
Deployment
Cloud/SaaS
Pricing
Enterprise/Custom
Languages
100+ languages
Stage
Acquired
Listed on the Unio Voice AI Stack Library

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