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Capacity AI Voice Agent

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Voice AI agent for inbound calls that answers from your knowledge base and hands off with full context.

Capacity AI Voice Agent automates inbound phone calls, resolving routine inquiries from connected knowledge sources and escalating to live agents with caller context intact. It uses neural text-to-speech with 100+ voices across 30 languages and connects to 250+ integrations including RingCentral and NICE. The agent is PCI DSS Level 1 certified, and Capacity reports over 20,000 customers and 36.3 billion automated interactions.

STACK COVERAGE

Orchestration & Agent Platforms

Omnichannel CX (chat/SMS/email/WhatsApp), Outbound voice campaigns, Conversational intelligence

DETAILS

HQ COUNTRY

United States (St. Louis, Missouri)

FOUNDED

2017

LANGUAGES

100+ neural voices across 30 languages

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Enterprise/Custom

COMPANY STAGE

Series C+ (Series E $54M+ led by Kathy Ireland, Sept 2026; $100M+ ARR)

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