ToumAI is a unified voice AI platform for multilingual markets. It helps CX teams automate, analyze, and orchestrate customer conversations across languages, dialects, and cultures.
ToumAI: Voice AI Built for Multilingual Markets ToumAI is a unified voice AI platform that helps organizations automate, analyze, and orchestrate customer conversations across diverse languages, dialects, and cultures. With tools for agent orchestration, speech analytics, and developer integrations, it lets CX teams deliver local, scalable customer experiences without language barriers. Key Features Multilingual and Multicultural Support: Voice agents and analytics across many languages and dialects, so conversations feel local anywhere. Agentics: Build, deploy, and manage autonomous voice agents that automate workflows and customer interactions. Speech Analytics: Sentiment analysis, topic detection, compliance monitoring, and performance analytics. API and SDK: Integrate voice and text AI into existing applications and workflows. Plug-and-Play Integrations: Pre-built connectors for Salesforce, Genesys, Avaya, Vocalcom, and 30+ other platforms. Flexible Deployment: Cloud, on-premise, or fully on-device. Enterprise-Grade Security: End-to-end encryption, automatic PII removal, and role-based access control. Use Cases Multilingual Support: Automated customer support and intelligent call routing. Conversation Analytics: Real-time insights for compliance, quality monitoring, and agent performance. Regional Voice Apps: Voice-enabled applications tailored to specific cultures or markets. CRM and CX Integration: Add AI-driven voice capabilities to existing platforms.
Orchestration & Agent Platforms
HQ COUNTRY
Casablanca, Morocco
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