Alva.care is an AI platform that manages communications for medical practices. It automates calls, SMS, and emails, giving patients 24/7 access and aiming to cut phone call volume by 70%.
Alva.care: AI for Medical Secretariats and Patients Alva.care is an artificial intelligence platform that manages communications for medical practices. It automates repetitive tasks such as phone calls, SMS, and emails, freeing up medical teams and giving patients continuous 24/7 access. The platform aims to reduce phone call volume by 70% and save secretaries an average of 3 hours per day. Key Features Automated Communications: Handles inbound and outbound calls, SMS, and emails, and can process multiple calls at once. Intelligent Agenda Management: Books, modifies, and cancels appointments while prioritizing surgical patients and emergencies. Patient Follow-Up: Sends appointment confirmations and instruction reminders across multiple channels. Hybrid Human-AI Approach: Transfers complex situations, such as emergencies, post-operative follow-ups, and surgery scheduling, to human staff. Centralized Dashboard: A real-time call log, task list, and personalized dashboard showing all communications. Secure and Compliant: Data is hosted in Gravelines, France, on HDS-certified servers and complies with GDPR. Use Cases Medical Specialties: Used in fields including cardiology, dermatology, medical imaging, ophthalmology, pediatrics, and surgical specialties. High-Volume Call Management: Replaces or supplements outsourced call centers, cutting costs by up to four times while eliminating missed calls.
Vertical Applications
HQ COUNTRY
Paris, France
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