Lupa is an AI practice management system for veterinary clinics. It includes an AI Receptionist that answers and makes booking calls, and an AI scribe that listens to consultations and writes the clinical note.
Lupa: AI Practice Management for Veterinary Clinics Lupa is a London company, founded in 2023, that builds an AI practice management system for veterinary clinics. Alongside records, booking, billing, and payments, it includes voice features: an AI Receptionist that answers inbound calls and makes outbound booking calls, and Lupa Notes, an AI scribe that writes the clinical note from the consultation. The company says vets save 5 minutes per consult with the scribe. Key Features AI Receptionist: Answers inbound calls and calls clients with overdue appointments, such as boosters and post-op checks, then books a time. Each call is logged with a recording, transcript, and summary. AI Scribe (Lupa Notes): Live transcription from phone or desktop, with structured notes from templates such as SOAP, surgical, or dentistry. AI Assistant (Jerry): Answers plain-language questions from the live patient record, with links to source entries. AI Billing and Summaries: Compares consult notes against invoice lines to flag missed charges, and builds a patient summary on each record. Practice Management: Scheduling, invoicing, Lupa Pay payments, and integrations with IDEXX, Zoetis, WhatsApp, and NVS. Use Cases Independent Vet Practices: One system for records, phones, and clinical notes. Hospitals and Groups: Charge capture, protocols, and patient flow across sites. Farm and Equine Vets: Ambulatory and yard-based workflows.
Vertical Applications
HQ COUNTRY
London, United Kingdom
FOUNDED
2023
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