Prosody
WHAT IT MEANS
The rhythm, stress and tone of speech, which makes a voice sound natural rather than robotic.
Real example
Saying “Really?” as a question, not flat.
What’s normal
Good prosody is the biggest difference between “sounds like a bot” and “sounds human.”
The India angle
Indian English and Hindi have different natural rhythms. A US-trained voice can sound “off” to Indian callers.
Questions to ask your vendor
Can the voice sound empathetic in sensitive calls?
Can we adjust speed and tone?
Was the voice trained on Indian speakers?
Related terms
Companies that do this
Other terms in Speaking (Text-to-Speech)
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