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VoiceBase

VoiceBase

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Speech-to-Text

ABOUT

Speech-to-text and speech analytics APIs for call centers, now part of LivePerson.

VoiceBase provides APIs that transcribe audio and video and add speech analytics, keyword and topic extraction, call scoring, tone and sentiment analysis, and predictive analytics. Features include PCI redaction, and the service was PCI DSS certified as of a 2017 release. Developers and enterprises use it in insurance, telecommunications, healthcare, financial services, retail and travel, and it was available through partners such as Voxbone. LivePerson announced its acquisition of VoiceBase in October 2021, and the VoiceBase website now redirects to LivePerson’s.

STACK COVERAGE

Speech-to-Text

DETAILS

HQ COUNTRY

California, United States

FOUNDED

2010

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VoiceBase

Speech-to-Text

Speech-to-text and speech analytics APIs for call centers, now part of LivePerson.

Layer
Speech-to-Text
Market
Global
HQ
California, United States
Founded
2010
Listed on the Unio Voice AI Stack Library

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