TalkToMedi is a Canadian-built AI medical receptionist that handles patient calls, texts, booking, intake, and follow-ups. It integrates with existing EMR and practice-management systems to cut front-desk workload and capture missed appointments.
TalkToMedi: AI Medical Receptionist and Front Office TalkToMedi is a Canadian-built AI medical receptionist for growing healthcare teams across North America. It handles patient calls, texts, voicemails, booking, intake, reminders, and follow-ups through integrated medical workflows. Trusted by clinics covering over 1.5 million patients, it runs on Canadian servers and connects with existing EMR, EHR, dental, and practice-management platforms. Key Features Virtual Front Desk: Answers patient calls instantly, 24/7, and turns missed calls into booked appointments. AI Appointment Scheduling: Checks real-time availability and clinic rules to book, reschedule, cancel, or confirm appointments in connected EMRs. Automated Patient Outreach: Natural calls and texts for reminders, recalls, referral follow-ups, and reactivations, with results captured automatically. Specialty Workflows: 50+ prebuilt workflows for specialties such as primary care, orthopedics, dermatology, and cardiology. Intake and Visit Preparation: Collects structured patient history before visits and flags responses needing clinical review. Guardrails and Human Handoff: Works within clinic-approved rules, routing urgent or complex conversations to staff with full context. Security and Compliance: HIPAA and PIPEDA compliant, with encryption and access controls. Use Cases High-Volume Medical Centres: Reduce call drop-offs and wait times. A Scarborough medical centre saw MEDI handle over 50% of its call volume. Reducing No-Shows: Automate reminders and fit appointments into open slots to maximize schedules.
Vertical Applications
HQ COUNTRY
Toronto, Ontario, Canada
FOUNDED
2025
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