AI platform for insurance frontline operations that trains staff, assists decisions, and automates phone calls.
Symphony provides AI training, real-time assistance, and workflow automation for insurance teams. Adjusters practice customer scenarios through voice, video, or text roleplay, while an AI copilot gives product recommendations and fraud-detection guidance during live work. Its automation handles inbound and outbound calls and captures facts of loss, then triggers next steps. The company works with carriers and third-party administrators, and deploys in days using pre-built insurance templates.