SVARA AI is an AI voice concierge for hotels. It answers guest calls around the clock, takes room bookings during the call, and speaks native Estonian plus Baltic and Nordic languages.
SVARA AI: AI Voice Concierge for Hotels SVARA AI is a Tallinn startup, founded in 2026 and grown at Tehnopol and TalTech, that builds an AI voice concierge for hotels. It answers guest calls day and night, takes room bookings during the call, and transfers to the right department when needed. Key Features 24/7 Call Answering: Answers every guest call, including at night and during the check-out rush. Bookings on the Call: Checks availability and prices, reads the booking back, creates it in the hotel's booking system, and sends the guest a secure payment link by SMS. Call Routing: Transfers calls to reception, the spa, the restaurant, or sales according to the hotel's rules. Languages: Native Estonian plus Latvian, Lithuanian, Finnish, Swedish, Danish, and Norwegian. Dashboard: Every call as text, plus booking notifications and callback requests, in one place. PMS Integrations: BOUK and Cloudbeds are live, and other systems are assessed on a discovery call. Use Cases Hotels and Spa Hotels: Cover the phone at night and at peak times. Multilingual Guests: Answer callers in their own language. Direct Bookings: Turn phone enquiries into bookings with payment by link.
Vertical Applications
HQ COUNTRY
Tallinn, Estonia
FOUNDED
2026
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