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SquorebuddyQA

SquorebuddyQA

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Testing, Evals & Observability

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AI auto-scoring for contact centers that evaluates every interaction with calibrated, auditable scorecards.

SquorebuddyQA gives contact center teams AI scorecards that evaluate 100% of voice, chat, and email interactions, calibrated to their own standards. Findings feed directly into coaching workflows, and every scored interaction carries a full audit trail for regulated environments. The company cites 90%+ auto-scoring accuracy with under five seconds per interaction, alongside multilingual transcription and translation. Scorebuddy is ISO 27001 certified and SOC 2 Type 2 attested.

STACK COVERAGE

Testing, Evals & Observability

Agent coaching, Voice of Customer insights

DETAILS

HQ COUNTRY

Ireland

FOUNDED

2012

LANGUAGES

Multilingual

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Subscription

COMPANY STAGE

Growth

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SquorebuddyQA

Testing, Evals & Observability

AI auto-scoring for contact centers that evaluates every interaction with calibrated, auditable scorecards.

Agentcoaching,VoiceofCustomerinsights
Layer
Testing, Evals & Observability
Market
Global
HQ
Ireland
Founded
2012
Deployment
Cloud/SaaS
Pricing
Subscription
Languages
Multilingual
Stage
Growth
Listed on the Unio Voice AI Stack Library

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