RocketPhone.ai is a business phone system and conversation intelligence platform built for Salesforce. It logs phone, mobile, video, and in-person conversations with recordings, transcripts, summaries, and sentiment.
RocketPhone.ai: Phone System and Conversation Intelligence for Salesforce RocketPhone.ai is a London company that sells a business phone system and conversation intelligence platform built for Salesforce. It captures phone, mobile, video, and in-person conversations and logs each one in Salesforce with a recording, transcript, summary, and sentiment. It is a Salesforce ISV listed on AppExchange. Key Features Salesforce-Native Calling: Dialer and CTI for Sales Cloud and Service Cloud, with calls logged automatically. Conversation Capture: Recording, transcript, summary, and sentiment for phone, mobile, video, and in-person conversations. Live Call Assistance: Real-time insights during calls, plus risk, QA, and customer vulnerability flags. Mobile Call Logging: RocketCell records and logs mobile calls from field teams in Salesforce. Bring Your Own Voice AI: SIP routing to Agentforce Voice or other SIP-compatible voice AI providers. Payment Call Controls: Controls designed to support PCI DSS processes for card payments taken by phone. Use Cases Sales Teams: Cut manual CRM entry and spot buying signals from calls. Customer Service Teams: Support compliance checks and first-call resolution. Financial Services: Keep recorded, compliant calls for regulated firms. Field Teams: Capture mobile calls in the CRM.
Vertical Applications
HQ COUNTRY
London, United Kingdom
FOUNDED
2015
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