Recept AI is a French AI telephone secretary for dental and medical practices. It answers patient calls, identifies the reason for the call, and books, changes, or cancels appointments directly in the practice software.
Recept AI: AI Telephone Secretary for Dental and Medical Practices
Recept AI is a French AI telephone secretary for dental and medical practices, operated by Budgie SAS in Paris. It answers incoming patient calls in French, identifies the reason for the call, and books, changes, or cancels appointments directly in the practice software. The company says it focuses on dentistry, ophthalmology, and radiology, and that more than 2,000 practitioners in 500+ centers and practices use it.
Key Features
24/7 Call Answering: Picks up every call, answers frequent questions, and flags emergencies to the practice team.
Appointment Management: Books, modifies, and cancels appointments in LogosW, Julie, and Doctolib, and frees slots after cancellations.
Multichannel Confirmations: Confirmations and reminders by SMS, email, WhatsApp, or voice call.
Patient Platform: Calls, SMS, emails, and messages in one dashboard, with transcripts and timestamps.
Configurable Rules: Set appointment reasons, emergency handling, transfer rules, and the time slots when the AI answers.
Use Cases
Dental Practices: Handle phone booking and patient questions without tying up the front desk.
Ophthalmology and Radiology Centers: Manage appointment requests with specialty vocabulary and reasons.
No-Show Reduction: Send confirmation and reminder messages before appointments.
After-Hours Coverage: Answer calls at night and on weekends and route urgent cases to the team.