Omniloy is a Spanish healthcare AI company that builds two agents for hospitals. MarIA handles patient calls, WhatsApp, and web chat, while SofIA turns consultations into clinical notes with suggested codes.
Omniloy: AI Agents for Hospital Reception and Clinical Notes Omniloy is a Spanish healthcare AI company with hubs in Madrid and Valencia. It builds two agents for hospitals: MarIA answers patient calls, WhatsApp, and web chat for reception and follow-up, and SofIA turns consultations into clinical notes with suggested codes. The company says its agents run at 24 healthcare sites in Spain. Key Features MarIA Voice Reception: Answers inbound calls 24/7, classifies intent, and books, changes, or routes appointments, with conversational latency the company states as under 500 ms. Outbound Follow-Up: Places reminder, confirmation, and satisfaction survey calls, with WhatsApp and SMS as additional channels. HIS/EHR Integration: Connects to systems such as Dedalus, IQVIA, and SINA Suite, retrieves patient history, and verifies identity against HIS data before acting. SofIA Clinical Scribe: Transcribes the doctor-patient conversation in real time into a structured SOAP note with ICD-10 codes and exports it to the HIS/EHR. Human Escalation: Transfers calls to the right professional when a request needs human intervention. Use Cases Hospital Switchboard: Answer patient calls and book appointments without hold queues. Appointment Adherence: Send automated reminders and confirmations after each visit. Clinical Documentation: Generate visit notes from the consultation conversation. Revenue Cycle: Propose ICD codes from clinical notes for coding review.
Vertical Applications
HQ COUNTRY
Valencia, Spain
FOUNDED
2024
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