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Observe.AI

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ABOUT

Voice-native contact center AI platform that automates conversations, assists agents, and scores every interaction, backed by SoftBank Vision Fund 2.

Observe.AI builds an AI platform for contact centers that combines voice agents, real-time agent assistance, and post-interaction quality analysis. Its models transcribe calls and evaluate 100 percent of customer interactions, flagging compliance risks and feeding coaching workflows. Founded in 2017, the company has raised $213 million in total, including a $125 million Series C led by SoftBank Vision Fund 2.

STACK COVERAGE

Vertical Applications

Agent QA & coaching, Real-time agent assist

DETAILS

HQ COUNTRY

USA

FOUNDED

2017

LANGUAGES

English, Hindi, French, Danish, Dutch + 5 more (TTS in 50+ incl. Indic languages)

DEPLOYMENT

Cloud/SaaS, On-premise

PRICING MODEL

Enterprise/Custom

COMPANY STAGE

Series C

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Observe.AI

Vertical Applications

Voice-native contact center AI platform that automates conversations, assists agents, and scores every interaction, backed by SoftBank Vision Fund 2.

India-readyAgentQA&coaching,Real-timeagentassist

Layer: Vertical Applications
Market: India-ready
HQ: USA
Founded: 2017
Deployment: Cloud/SaaS, On-premise
Pricing: Enterprise/Custom
Languages: English, Hindi, French, Danish, Dutch + 5 more (TTS in 50+ incl. Indic languages)
Stage: Series C

Observe.AI

Observe.AI

ABOUT

STACK COVERAGE

DETAILS

Observe.AI

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