Lexidesk is an AI intake platform for consumer-facing law firms. It engages clients around the clock by phone and web chat, qualifies leads, and books consultations, syncing results with the firm’s CRM and calendar.
Lexidesk: AI Intake for Law Firms Lexidesk is an AI-driven intake platform for consumer-facing law firms, delivering instant client engagement across phone and web chat at any hour. It automates intake, qualifies new leads, and books consultations, then syncs everything with the firm’s CRM and calendar so no opportunity is missed. Key Features 24/7 Multi-Channel Intake: Answers inquiries by phone, web chat, voice/text, and email at any hour. Intelligent Lead Qualification: Uses attorney-level questioning to score leads and prioritize high-value cases. Smart Appointment Scheduling: Books paid consultations for qualified leads directly into the right attorney’s calendar. Lead Lock™ Follow-Up: Persistent text and email sequences keep leads engaged. Real-Time Analytics: Insights into lead sources, case summaries, and conversion performance. Smart Escalation: Summarizes qualified leads and routes them with context to the right team member. Global Language Support: Communicates in 60+ languages. Integrations: Connects with Clio, Lawmatics, HubSpot, HighLevel, and others. Secure Infrastructure: Runs on Microsoft Azure with data encryption and role-based access control. Use Cases New Client Intake: Automate intake across all consumer law practice areas. After-Hours Response: Cut response times for overflow and after-hours inquiries. Case Prioritization: Score potential cases to focus attorney follow-up. Scheduling: Book and manage consultations without staff involvement. Multilingual Support: Serve diverse client bases in their own language.
Vertical Applications
HQ COUNTRY
Glasgow, United Kingdom
FOUNDED
2025
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