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Interactions LLC

Interactions LLC

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Vertical Applications

ABOUT

Enterprise virtual assistants for customer service that combine AI with human-assisted understanding, now part of SoundHound AI.

Interactions builds virtual assistants that handle complex customer requests over voice and digital channels, with workflow orchestration that connects AI, back-end systems and human agents. A human-in-the-loop model keeps AI decisions accurate and auditable, and the platform includes CX Diagnostics analytics. The company has served Fortune 100 customers in retail, insurance, technology and automotive for about twenty years. SoundHound AI completed its acquisition in September 2025, and existing customers keep their solutions with expanded capabilities.

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Vertical Applications

DETAILS

HQ COUNTRY

Franklin, United States

FOUNDED

2004

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Interactions LLC

Vertical Applications

Enterprise virtual assistants for customer service that combine AI with human-assisted understanding, now part of SoundHound AI.

Layer
Vertical Applications
Market
Global
HQ
Franklin, United States
Founded
2004
Listed on the Unio Voice AI Stack Library

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