Hi Human builds Hannah, an AI receptionist for UK dental clinics, GP surgeries, and specialist clinics. She answers calls, books and manages appointments, and handles patient enquiries by phone, web chat, and WhatsApp.
Hi Human: AI Receptionist for UK Clinics
Hi Human is a London company that builds Hannah, an AI receptionist for UK dental clinics, GP surgeries, and specialist clinics. Hannah answers phone calls, books, reschedules, and cancels appointments, and handles patient enquiries over the phone, web chat, and WhatsApp. She does not give clinical advice and transfers calls that need a person.
Key Features
Call Answering: Answers every call 24/7, handling several enquiries at the same time.
Appointment Booking: Books, reschedules, and cancels appointments by phone or chat, with a Dentally integration and payments through Stripe.
Custom Call Journeys: Practices set the voice, greeting, call flow, and knowledge, and the team tests the flow before launch.
Handoff to Staff: Captures details for follow-up and redirects or transfers calls that need a person.
Multichannel: The same assistant works across voice, web chat, and WhatsApp.
Use Cases
Dental Practices: Booking, recalls, treatment plan follow-up, and new patient registration for NHS and private clinics.
GP Surgeries: Appointment requests, repeat prescription requests, and administrative queries such as fit notes.
Specialist Clinics: Scheduling across several practitioners in orthodontics, physiotherapy, and aesthetics.
