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Feedea

Feedea

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Testing, Evals & Observability

ABOUT

AI call analysis platform for contact centers that scores every call for quality, compliance and coaching.

Feedea analyzes, classifies and optimizes inbound and outbound calls in real time, replacing manual sampling with AI-powered quality monitoring. It transcribes conversations, detects pain points, checks script adherence and enriches CRM data automatically, connecting directly to existing telephony systems. Deployed on AWS and listed on AWS Marketplace, Feedea says it goes live in 48 hours.

STACK COVERAGE

Testing, Evals & Observability

QA scorecards & agent coaching, Telephony integrations (Twilio, Genesys, Aircall)

DETAILS

HQ COUNTRY

France

FOUNDED

2024

LANGUAGES

French

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Usage-based

COMPANY STAGE

Seed

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UNIOVOICE AI STACK LIBRARY
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Feedea

Testing, Evals & Observability

AI call analysis platform for contact centers that scores every call for quality, compliance and coaching.

QAscorecards&agentcoaching,Telephonyintegrations(Twilio,Genesys,Aircall)
Layer
Testing, Evals & Observability
Market
Global
HQ
France
Founded
2024
Deployment
Cloud/SaaS
Pricing
Usage-based
Languages
French
Stage
Seed
Listed on the Unio Voice AI Stack Library

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