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Citizen Call

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French customer experience outsourcer combining human agents and AI callbots across nine languages.

Citizen Call provides outsourced customer experience services from France, blending human agent teams with AI agents and chatbots. It handles overflow call management, B2B lead management, order taking, after-sales support and LinkedIn prospecting for sectors including e-commerce, banking, education and HR. The company employs only France-based staff, supports nine languages and holds ISO 27001 certification. It claims more than 40 years of operational experience.

STACK COVERAGE

Vertical Applications

Outsourced human call center (BPO) services, chatbots for lead management and after-sales

DETAILS

HQ COUNTRY

France

FOUNDED

2016

LANGUAGES

9 languages (not specified)

DEPLOYMENT

Managed service (call center outsourcing + callbot/chatbot)

PRICING MODEL

Enterprise/Custom (quote-based)

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Citizen Call

Vertical Applications

French customer experience outsourcer combining human agents and AI callbots across nine languages.

Outsourcedhumancallcenter(BPO)services,chatbotsforleadmanagementandafter-sales

Layer: Vertical Applications
Market: Global
HQ: France
Founded: 2016
Deployment: Managed service (call center outsourcing + callbot/chatbot)
Pricing: Enterprise/Custom (quote-based)
Languages: 9 languages (not specified)

Citizen Call

Citizen Call

ABOUT

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DETAILS

Citizen Call

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