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Balto AI

Balto AI

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Vertical Applications

ABOUT

Real-time contact center AI that coaches agents live and automates quality scoring.

Balto AI provides contact center software that listens to live calls and guides agents in real time. Its platform combines real-time agent assist, automated QA scoring of every call, AI call summaries, and agentic analytics in one workspace. Customers report results such as training time dropping from about six months to one month and higher quality-assurance compliance.

STACK COVERAGE

Vertical Applications

Real-time agent coaching, Call summarization & transcription

DETAILS

HQ COUNTRY

United States

FOUNDED

2017

LANGUAGES

English

DEPLOYMENT

Cloud/SaaS

PRICING MODEL

Enterprise/Custom

COMPANY STAGE

Series B

Is this your company? To claim this listing or update its details, contact us at sunil@uniocommunity.com

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Balto AI

Vertical Applications

Real-time contact center AI that coaches agents live and automates quality scoring.

Real-timeagentcoaching,Callsummarization&transcription
Layer
Vertical Applications
Market
Global
HQ
United States
Founded
2017
Deployment
Cloud/SaaS
Pricing
Enterprise/Custom
Languages
English
Stage
Series B
Listed on the Unio Voice AI Stack Library

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