100ms builds voice-first AI agents that automate patient access in US healthcare, covering benefits verification, prior authorization and scheduling, starting in specialty pharmacy. The company pivoted from its live video and audio infrastructure platform (100ms.live) to healthcare voice AI, reusing its real-time communications expertise. Its agents are built to be HIPAA-compliant with US data residency and human escalation. 100ms joined the Mayo Clinic Platform_Accelerate cohort in 2026 and previously raised about $24.5 million from investors including Alpha Wave and Accel.